Delivery policy of MAISON YOUME

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order confirmation page.

If shipping delays occurs, you will receive an email informing you of any potential effects on the estimated delivery date.

For any requests, you may contact us via contact@maisonyoume.com

When delivered by carries, MAISON YOUME cannot be held responsible for any delays in delivery due exclusively to the client's unavailability after several proposed delivery slots.

Shipping terms and costs:

DHL provides worldwide shipping services for MAISON YOUME with no geographic limitations.

We offer free shipping on all orders, regardless of the geographical area and the amount of the order.

Delivery time :

In Europe and Morocco, MAISON YOUME delivers within 3 to 5 days on average*.
For deliveries outside Europe, delivery times vary depending on the geographical area. For North America, MAISON YOUME delivers within 4 to 6 days on average. For Asia and the rest of the world, MAISON YOUME delivers within 7 days on average*.
* depending on the availability of the items, the delivery time may be extended to 6-10 days after your order confirmation. Thank you in advance for your understanding!

Deliveries may be delayed because of bad weather and/or travel limitations, but we do our best to stick to the scheduled delivery time.

Returns :
We offer a return service for all orders! Shipping is at the customer's expense.